FAQs

Frequently Asked Questions (FAQs)

Before reaching out to us, here are answers to some of the most common questions we receive:

When will I receive my tracking number?

You will typically receive your tracking number within 1 to 2 days after placing your order.

Why isn’t my tracking number working?

Your tracking number may take up to 5 days to activate after it is issued. Please allow some time for the tracking information to update.

How fast is the delivery time?

Our standard delivery times range from 7 to 25 days, depending on your location and shipping method.

What is the exchange/return policy?

We prioritize your satisfaction. If you encounter any issues with our products, we are happy to offer a full refund. Please reach out to our support team for assistance.